Terms & Conditions

1About SplitAccounts

SplitAccounts is an independent online platform that provides access to digital subscription products and related services.

We offer subscription options for various digital and entertainment services, subject to availability, product-specific terms, and the policies of the respective service providers.

Unless specifically stated otherwise, SplitAccounts is not affiliated with, sponsored by, endorsed by, or officially associated with Netflix, Spotify, Amazon, or any other third-party service provider.

All third-party names, trademarks, logos, and brand names belong to their respective owners.

2Eligibility

By using SplitAccounts, you confirm that:

• You are legally capable of entering into an agreement.
• The information provided by you is accurate and complete.
• You will use the purchased service only for lawful purposes.
• You will comply with the applicable terms and policies of the relevant third-party service.

If you are purchasing on behalf of another person, you are responsible for ensuring that they also comply with these Terms.

3Products and Subscription Access

Products listed on SplitAccounts may include shared, individual, private, or other subscription arrangements depending on the product.

The exact features, duration, access method, number of available profiles/seats, and other conditions may vary between products.

Please carefully review the product description before purchasing.

Some subscription services may be provided through access credentials, profile assignment, invitation, activation, or another supported delivery method.

4Shared Subscription Products

For shared subscription products:

• The subscription may be shared with other users.
• You may receive an assigned profile, seat, or access method depending on the product.
• Certain settings or features may be controlled by the primary account holder or the relevant service provider.
• You must not change account credentials, payment information, security settings, or other account information unless specifically authorized.
• You must not intentionally interfere with access provided to other users.
• Service-provider restrictions may affect how shared subscriptions can be used.

Changes made by third-party service providers may affect shared subscription access. SplitAccounts will provide support according to the applicable product policy where replacement or assistance is available.

5Order Processing and Delivery

After successful payment, orders are normally processed within the delivery time mentioned on the relevant product page.

Delivery times may vary depending on:

• Product availability
• Payment confirmation
• Account activation
• Third-party service availability
• Manual verification or processing requirements
• Technical issues

If an order requires additional information from you, processing may be delayed until the required information is provided.

6Account and Access Information

Customers are responsible for keeping any credentials or access information provided to them confidential.

You must not:

• Sell or transfer your purchased access without authorization.
• Share credentials outside the permitted usage of your product.
• Attempt to obtain unauthorized access to other users' accounts.
• Modify or interfere with the account or service.
• Use the service for fraudulent, illegal, or abusive activities.

SplitAccounts may suspend or terminate access where there is reasonable evidence of misuse, fraud, unauthorized sharing, or violation of these Terms.

7Payments

Payments are processed through the payment methods made available on the website.

An order is considered confirmed after successful payment verification.

Customers should ensure that the payment information and order details provided during checkout are accurate.

SplitAccounts is not responsible for delays caused by payment gateways, banks, payment providers, network failures, or other third-party systems.

8Refunds and Replacements

Refunds and replacements are handled according to the policy applicable to the purchased product.

Where a product includes replacement or warranty support, the customer must contact SplitAccounts support within the applicable support period.

Before requesting a refund or replacement, customers may be asked to provide relevant information such as:

• Order ID
• Registered email address
• Screenshots or error information
• Description of the problem

Refunds are not automatically guaranteed for every situation.

A refund may be declined where the issue results from:

• Customer misuse
• Unauthorized account changes
• Violation of the product terms
• Sharing or transferring access contrary to the product conditions
• Incorrect information supplied by the customer
• Failure to follow provided instructions
• Expiration of the applicable support period
• Third-party restrictions outside the control of SplitAccounts

Where a third-party service changes its policies or functionality, SplitAccounts will assess the situation according to the applicable product and support policy.

9Customer Support

Customers can contact SplitAccounts through the support channels provided on the website.

When contacting support, please provide your order ID and the email address used for the purchase where applicable.

We aim to resolve legitimate service-related issues as efficiently as reasonably possible.

Support response and resolution times may vary depending on the nature of the issue and third-party service availability.

10Order Tracking

Where available, customers may use the SplitAccounts order-tracking facility to check the status of their order.

Order information should be kept confidential and must not be used to access another customer's order.

11Prohibited Activities

You agree not to use SplitAccounts for:

• Fraudulent transactions
• Illegal activities
• Unauthorized access
• Abuse of subscription services
• Circumventing security measures
• Attempting to compromise our website or systems
• Uploading malicious software or code
• Interfering with other customers' access
• Providing false information for obtaining services or refunds

We reserve the right to suspend or restrict access where fraudulent or abusive activity is identified.

12Third-Party Services

SplitAccounts may provide access to products or subscriptions operated by third-party companies.

Third-party services operate under their own terms, policies, technical systems, and availability.

SplitAccounts does not control:

• Third-party service availability
• Changes to third-party pricing
• Changes to features
• Changes to account policies
• Service interruptions caused by third parties
• Changes to regional availability or access restrictions

Where a third-party change affects a purchased service, SplitAccounts will provide support or an appropriate resolution where applicable under the relevant product policy.

13Website Information

We make reasonable efforts to keep product descriptions, pricing, availability, and other website information accurate.

However, information may occasionally contain errors, omissions, or become outdated due to changes in products or third-party services.

We reserve the right to correct errors, update information, and modify product availability or pricing without prior notice.

Changes to pricing or product availability will not affect an order that has already been successfully confirmed, except where correction of an obvious technical or pricing error is required.

14Intellectual Property

The content of SplitAccounts, including website design, text, graphics, logos, software, and other original materials, is protected by applicable intellectual-property laws.

You may not reproduce, copy, distribute, modify, or commercially exploit our website content without prior written permission.

Third-party trademarks and brand names remain the property of their respective owners.

15Website Availability

We attempt to keep SplitAccounts available and operational, but continuous availability cannot be guaranteed.

The website may occasionally be unavailable due to:

• Maintenance
• Server problems
• Network failures
• Security incidents
• Software updates
• Hosting issues
• Events outside our reasonable control

16Limitation of Liability

To the extent permitted by applicable law, SplitAccounts shall not be responsible for indirect, incidental, or consequential losses resulting from third-party service interruptions, account-policy changes, network failures, or circumstances beyond our reasonable control.

Nothing in these Terms is intended to exclude or limit any legal rights or protections that cannot lawfully be excluded.

17Changes to These Terms

SplitAccounts may update these Terms & Conditions from time to time.

The updated version will be published on this page with a revised "Last Updated" date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

18Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the courts having appropriate jurisdiction under applicable law.

19Contact Us

If you have questions about these Terms & Conditions, an order, or a product, please contact SplitAccounts through the contact/support channels available on our website.